Sales

Account Executive

Remote in the United States
Contract-to-Hire
Job Description

About Relentless


Relentless was created to revolutionize the way that people find jobs.

We know that the hiring system is broken. It’s become harder than ever to find solid, high-paying jobs, regardless of how strong your professional background. So we’ve made the process easier.

Our goal is to help busy, ambitious job seekers land their dream job in a fraction of the time they’d normally take, and with a fraction of the effort. Some of our clients have secured $50,000+ salary bumps. Others have doubled their income entirely. And we won’t stop until we’ve been able to offer those same outcomes to tens of thousands of people around the world.

So if you’re as passionate as we are about leveling the hiring playing field, continue reading. We might be the right place for you—and you might just be the new teammate we’re looking for.

Our values


We’re a people-driven company, and (for very obvious reasons) we take hiring seriously. We care deeply about your experience and accomplishments. But we care even more about your values and how they’ll align with ours. Here are a few we hold dear:

Proactiveness

We value people who take the bull by the horns. We personally try to proactively identify problems that need to be solved, come up with solutions, and push those solutions forward quickly. We’re looking for the same out of you, too.


Integrity

Our word matters. We do everything we can to speak with truth; if we say we’re going to do something, we do it. And if we fall short (because we’re human and we’ll all occasionally fall short), we own up to it, learn from it, and take accountability to make things right.


Excellence

We have audacious goals. That means we need to be audacious in the expectations we set for ourselves. We want to be the best in the world at what we do, and we want to help each other achieve those aims, too.


Joy

We genuinely enjoy the work we do, and we try to find joy in things both big and small. We believe that trying to be present in the “now” not only increases our effectiveness, it also allows us to enjoy our lives on a day-to-day basis.


Systems Thinking

We’re ops people at heart. We believe in building systems that take the guesswork out of our day to day lives, and then documenting those systems, simplifying them, and finally (if you’re interested in moving into a management role) delegating them to someone else.


What we’re looking for:


We’re looking for a Account Executive. The Account Executive is responsible for conducting calls with qualified prospects, further qualifying prospects, and convincing them to move forward with Relentless if it's the right solution for their needs. Since Relentless generates a lot of leads, this role does not require the account executive to generate leads on their own.


The right person is incredible at building trust.

What you'll do


We’re a fast-growing startup, and your responsibilities will vary over time, but these core responsibilities will always remain the same:


Daily


- Schedule and conduct Zoom calls with qualified prospects
- Follow up with prospects after Zoom calls using Superhuman, a super fast email client
- Update Pipedrive CRM with call notes
- Attend sales huddles with other members of the sales team to share learnings

Weekly
- Attend team sales meetings.
- Attend team marketing meetings.

Bi-weekly
- Meet with product and CS stakeholders to pass feedback (e.g. product changes) and receive feedback (e.g. on changes on product)

As needed
- Update contracts and agreements
- Update your sales collateral
- Suggest changes to GTM strategy

What you have


First of all: we’re not expecting you to meet 100% of the criteria below. The list below contains skills and qualifications we think someone who’ll be successful in the role has probably attained. But everyone’s career journey looks a little different. Use the list below as a set of guidelines rather than strict requirements. If you fit most of them? We want to see your application.

- Sales or account executive experience: We’re looking for someone who has previous experience in a sales/account executive role, with a track record of meeting or exceeding sales targets. **Tip: we’d love to see you mention numbers & metrics in your resume.**
- Industry knowledge: The job search industry might be relatively niche outside of career coaching, but you get definite bonus points if you have familiarity with the job search or HR technology industry.
- Experience with sales tools and CRM: An ideal candidate will already have proficiency in using sales tools, customer relationship management (CRM) software, and other relevant sales technologies. For reference, we use tools like Pipedrive and Superhuman.
- The desire to constantly learn and improve. We don’t know everything. But when someone asks us a question and we don’t know the answer, our first instinct is to look it up. We’re looking for the type of people who like researching, learning new tools, and trying new things, whether that means learning how to build no-code automations or taking continuous education courses (sponsored by us, of course).
- The ability to adapt quickly. We’re a fast-paced startup, and like we said above, your role tomorrow will probably look different than it’ll look 6 months from now. That means you need to be willing and happy to adapt and pivot.
- A love of Inbox Zero. Responsiveness is in our DNA. If you’re the type of person who likes replying to emails as soon as you gets them or who gets stressed when you spot a cell phone with dozens of unopened messages, you just might be the right fit for us.
- A talent for systems-thinking. At Relentless, we believe that systems-thinking—the ability to create processes and automations designed to reduce the amount of manual work required—is one of the most important skills an employee can have. We’re looking for someone who enjoys taking awkward, clunky systems and thinking about how to streamline or automate them to save both time and effort.

We'd estimate that a successful candidate will have at least 3+ years of experience, but if you have a little less and you otherwise think you're a good fit, send us your application!


What can you expect in your first year?


Within 1 month


- Complete your new hire onboarding.
- Complete your sales onboarding and training.
- Begin conducting high-volume sales calls.
- Close deals with 10% or more of the prospects you meet.

Within 3 months


- Work with other members of your team to share insight and knowledge.
- Proactively communicate ideas and, if relevant, work with your team lead or manager to plan initiatives.
- Achieve a 20% close rate.

Within 6 months


- Hire the next group of reps.
- Use a systems- and growth-based attitudes to continue refining your own processes and helping others improve their processes as well.

And beyond


- Lead the sales team.

Our recruitment process


- Initial interview with Maria (Hiring Manager): 30 minutes
- Takehome assignment: 1-2 hours, maximum.
- Values and culture-fit interview with Maria (Hiring Manager): 30 minutes
- One final goal setting interview with Kareem (Founder & CEO): 30 minutes
- Hopefully, an offer of a job or contract: however long it takes you to read the email

We like to move fast; our hiring process end-to-end typically takes an average of 2-3 weeks. If we think it’ll take longer, we’ll proactively let you know.

About our founder


Kareem Abukhadra is an immigrant entrepreneur in the United States on an O1 Visa, who bootstrapped Relentless to a 7-figure annual run rate.

Prior to working on Relentless, he was a talent strategy consultant at McKinsey and spent time in the venture tech scene, sourcing deals for notable investors including the founders of Netflix, Tinder, and Angel List.

For his undergraduate studies, Kareem studied labor markets and Economics at Columbia University.

And a few final notes:


We’ve tried to strike a balance between giving you enough detail to decide whether you think this role might be a good fit for you and not completely drowning you in information. We genuinely love our jobs, and we want to make sure that when you click the Apply button, it’s because you’ve read everything above and have come to the conclusion that you might like this job, too.

And like we said above: even if you don’t meet 100% of our wishlist above, we encourage you to apply anyway. We view every application we receive as a chance to meet someone awesome.

And finally: we are committed to creating a safe, inclusive environment for each and every one of our employees. We believe that our differences make us stronger, smarter, and more curious, and we take active steps each and every day to live our lives in a way that embodies those beliefs. We provide equal opportunity to all employees, and will never discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or parental status, or disability.

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